Introducing the Hub88 Client Area

Fully open for business with a full equipped service desk for support cases. The Hub88 Client Area comes with a range of different functions. We've developed our customer experience module by centralising all communications with clients. This move away from conventional messaging apps into more organised platform helps us and you to improve operational efficiency. ⁠ Where the Service Desk is concerned, we thought hard about connecting your account from a sales perspective. What are your common queries? What's the information that you need? Our Client Area has been built totally with you in mind. Keep your eyes peeled for more quality of life updates coming next month. 

Hub88's Upcoming Supplier Zone

Coming soon ahead of SBC Summit, with distribution insights for suppliers, it's the first of its kind with the goal to drive more insights and create better reporting. Self service features allow you the ability to creatively problem solve for a better use of time and resources. Then, keep your eyes peeled for Q1 2025: the Supplier Zone will completely automate promotions so you can create, opt in and out of the discounts and campaigns to tailor make your offering down to the last detail. You can subscribe to promotions and automate billing for the most seamless transactions yet.

BO Reports updated for Players & native currency views

We're breaking it down even more than ever before! With the latest Hub88 Back Office reports, you're now able to break down info to a more granular level to understand player behaviour, with, introducing, native currency reporting. Operators will continue to have default currency in which you’ll see all player activity. However, departing from the previous Euro-centric default reporting, now you’ll have the ability to see the activity and currency of each account to better analyse your players! 

Don't forget - the latest Hub88 Mobile App is now available on the App Store and Play Store. This version includes multiple files upload support in the Client Area when creating a case or submitting a comment, as well as a home screen widget showing the last updated cases in the Client Area, providing an easy way to create a case. Download it today.